Shipping policy

Shipping Policy for Luxo Supply

This Shipping Policy outlines how orders are processed and delivered.

1. Processing Time

Orders are processed within 1–3 business days.

Orders are not processed on weekends or public holidays.

2. Shipping Times

Estimated delivery times:

  • United Kingdom: 2–4 business days

  • International: 7–15 business days

Please note these are estimates and may vary.

3. Shipping Costs

Shipping costs are calculated at checkout unless stated otherwise.

4. Tracking

Once your order has been shipped, you will receive a tracking number via email.

5. Delays

Luxo Supply is not responsible for shipping delays caused by:

  • Couriers

  • Customs

  • Weather or unforeseen circumstances

6. Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered.

If this occurs, please contact the courier directly.

7. Incorrect Address

Customers are responsible for providing accurate shipping details.

We are not responsible for orders shipped to incorrect addresses provided at checkout.

8. Contact Us

Email: luxosupply@outlook.com
Business Name: Luxo Supply

By placing an order, you agree to this Shipping Policy.